We accept refunds or exchanges on all our pieces within 30 days from the date you received your order. Items must be in original condition with original plastic bags, returns tag, hygiene seal remaining in place. Items also must not appear to have been worn, washed or altered in any way. Such items will not be accepted, exchanged or refunded. We cannot accept any returns that do not meet the above requirements. Refunds will be issued excluding the original shipping and return label cost. The shipping cost incurred for returning items for refund/exchange arenot covered nor reimbursed by us.
To initiate a return, email us at firstname.lastname@example.org using the e-mail address used to order the bikini. A representative will be back to you with return details and instructions within 24 hours. We recommend using a registered post service to return goods, and keeping a record of the tracking details. We try and process returns as quickly as possible. We will refund you through the same method you used to pay within 1-2 business days of receiving the items. Exchanges will also be processed within 1-2 business days.