VIII · Care
Shipping & Returns
Last updated · 25 July 2026

Every Dakinii piece is hand-drawn and released in small, numbered batches. Here’s how your order reaches you, and how we look after you if something arrives wrong.
Shipping
- Domestic (within India) — shipping charges vary based on the weight of the package. From time to time we run promotional offers that include free shipping; these will be noted at checkout.
- International — shipping charges are calculated based on the weight of the package and the destination country. Any customs duties or import taxes levied by the destination country are the responsibility of the buyer.
- Orders are processed and dispatched within 2–5 business days. You will receive tracking details by email once your order ships.
- You can request a change to your shipping or billing address within 24 hours of placing your order. Once an order has been shipped, the address can no longer be changed.
- If your order has not arrived within 21 working days, please email us and we will help trace it.
Returns & damaged items
- Because our pieces are hand-drawn and released in small, limited batches, we do not offer returns or exchanges for change of mind or sizing — all sales are final.
- If there is a problem with your product — such as a manufacturing defect or transit damage — email us at dakiniibynikii@gmail.com within 24 hours of receiving it, with your Order ID and clear photos of the issue.
- Once verified, the Dakinii team will arrange a pickup of the item and, depending on availability, send a replacement or issue a refund.
Order cancellation
To cancel your order, email us at dakiniibynikii@gmail.com with your Order ID before the order has been shipped.
Questions? Reach us at dakiniibynikii@gmail.com
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